Customer notice: It is calving season at Wollaton Park (May – July). Keep a wide berth from deer and avoid hot spot areas.

Here to help

Accessibility

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We pride ourselves on helping all visitors get the most out of their visit. If you have a mobility, visual or hearing impairment or are visiting with a young child, we are here to help.

Download a sitemap (pdf) showing accessible routes to the Hall, park & grounds, as well as all facilities available.

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General for all

Wollaton Hall’s Natural History Collections (Ground Floor) are free for everyone to visit, and you do not need to book a ticket in advance.

Free admission is available to carers who are visiting with the person they care for.

Accessible toilets are in the courtyard and next to the 508 café between 9 am and 4 pm.

A ‘Changing Places’ toilet and height-adjustable bench; we ask people to bring their own slings and register before use at the Potting Shed shop. The facility is locked and the key is available from the attendant at the Potting Shed shop, in the courtyard.

Assistance dogs are welcome in the hall, café, shop, park & gardens. Puppies in assistance dog training are welcome in the hall & museum as long as they are house trained. Access to drinking water available to assistance dogs in the courtyard.

We regularly facilitate quiet or autism friendly sessions for admission or exhibitions.

For accessible accommodation in the local area, see our Tourism partner: visit-nottinghamshire.co.uk/plan-a-visit/accessibility/accessible-accommodation-in-nottinghamshire

Level access & Lift access

Free mobility parking (with Blue Badge) in all car parks and near the entrance to Wollaton Hall. (up to 4 hours).

Lift access to gallery floors and toilets at the front and West Entrance of the Hall, with ‘Ring Doorbell’ facility in operation to notify team members of arrival.

 Wheelchair access to the main hall at the Front and Rear, with ‘Ring Doorbell’ facility in operation to notify team members of arrival.

Our lift at the front of the Hall has a max weight of 200kg, which is defined as 100kg for wheelchair and a person, we therefore ask anyone attending with a wheelchair above 100kg to use the ‘Ring Doorbell’ facility via West Entrance, or request from any shop or café.

Our internal lift inside the Hall numbers each floor and provides access to all public floors of the Hall that contain galleries.

Stairs typically feature on tour routes. Any accessible tours need to be booked in advance of visit.

Manual wheelchairs are available for use throughout the site. These can be collected from the potting shed shop on arrival (subject to availability).

Accessible café to wheelchair users throughout the park.

Hearing

Induction loop access is available at each reception point.

Signage that is icon led is visible throughout the Hall & Park.

Visual

Glass doors and full-height windows have contrast markings, or displayed signage.

The walls and the doors have high colour contrast.

Signage that is icon led is visible throughout the Hall & Park.

Website accessibility

We are committed to providing a website that adheres to web accessibility standards and is accessible to as many people as possible.

Our website adheres to an AA standard, and we continually work to develop and improve it in terms of structure, navigation and search for easy findability of information.

For more information about what’s on at Wollaton, please see www.wollatonhall.org.uk/whats-on

To help plan your visit, please see www.wollatonhall.org.uk/visit

Staff training

Staff are trained to work with visitors that may have assistance needs, or may require a carer. They are also trained to be aware of the measures needed to facilitate these needs. If you would like to discuss or make us aware of your visit before arrival, please do contact us and our team will be happy to assist.

Questions?

We hope you found all the information necessary in relation to accessibility. If you have any other questions, or would like to contact us in advance of your visit, please contact us by email (wollaton.hall@nottinghamcity.gov.uk) or call us on 0115 876 3100.

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