Keeping everyone safe

As per the latest government regulations, see our facilities available and extra measures we’re taking so you can enjoy your visit.

Live in Nottingham? We encourage everyone to walk or cycle to the park rather than by car, where possible, as this not only helps the environment, though keeps roads clear for the emergency services & keyworkers. All ways we can keep each other & the park safe.

Keeping everyone safe

Visit Update

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PAGE UPDATED: Wednesday 13 January 2021

To keep visitors updated about available facilities at Wollaton Hall & Deer Park, in line with the latest government guidelines that are summarised on My Nottingham News – www.mynottinghamnews.co.uk/national-lockdown-announced-with-immediate-effect/

Please see information about our facilities available as per the latest government guidelines – www.gov.uk/guidance/national-lockdown-stay-at-home

Quick links

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Our top priority is the Health and Safety of our visitors and staff.

This dedicated page provides information about the facilities and services currently available at Wollaton Hall and Deer Park as well as the safety measures we have in place.

Scroll down to read the latest updates about each part of your visit.

Please remember to check this page for the latest information before each visit.

Hall & Museum

The Hall’s Natural History Museum and the Nottingham Industrial Museum are closed temporarily.

Many facilities remain open throughout the park with covid safety measures in place, see below for more detail.

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Deer Park & Gardens

The Park is open to the public *

It is open from 8am weekdays, 9am weekendsbank holidays, and closes at dusk *

Play areas are open in line with government guidance.

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Retail shop & café kiosks

Café kiosks (takeaway) are open with covid-safety measures in place, including contactless payment only.

Retail shops are closed, though some of our range is available via our Museum shop online.

External concessions are currently unavailable. At times when external concessions are made available, they will operate with risk assessments & covid safety measures in place.

Toilets & car parking

Toilets and baby changing facilities are open at the 508 and the courtyard during limited hours, subject to capacity and maintenance.

Car park charges will be contactless payment via phone, app or website using RingGo (£5 all day or £3 for 2 hours). No cash payments for car parking. Blue badge holder spaces permitted by the hall as normal.

Regularly visiting? Did you know we have a Car Park Season Pass available? It’s £65 for Wollaton Hall, or £100 for a combined pass with our sister site Newstead Abbey.

Live in Nottingham? We encourage everyone to walk or cycle to the park rather than by car, where possible, as this not only helps the environment, though keeps roads clear for the emergency services & keyworkers. All ways we can keep each other & the park safe.

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Events & activities

We typically have a series of events all year round, though due to the latest government guidelines, all events are unavailable and will continue to update you via our What’s On page.

If you have any concerns about an event or activity you have arranged, please get in touch.

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Covid safety measures

 


We’ve added a number of control measures to protect our visitors and team members:

Visitors should be local, during the national lockdown, as per the government guidelines.

For all visitors visiting for exercise purposes, we recommend to use the grass alongside the tarmac path, to ensure social distancing (2m) is possible on narrow paths.

While inside, such as the café kiosk, visitors must wear face coverings.

Hand sanitising stations have been installed in the toilets and around the sites at entrance to courtyard, café kiosks, and play areas etc, and we kindly ask that all visitors make use of to clean their hands regularly.

Approaching till points, we have marked spaces on the floor to help our visitors adhere to safe social distancing.

Queuing systems are in place in our toilets and café kiosks to help the flow of visitors. The courtyard capacity is monitored and additional restrictions may be put in for everyone’s safety.

Any payments made on site are by contactless payment only. This includes car parking, café kiosk and external vendors on site.

All team members have received additional training to ensure they work safely, in line with Coronavirus procedures.

Visitors are requested to observe social distancing (2m) and the latest government guidelines that are summarised on the My Nottingham News page.

Park & wildlife safety measures

Cyclists, runners and active walkers are recommended to use the grass alongside the tarmac path, to ensure social distancing (2m) is possible on narrow paths.

Comfortable clothing & footwear is recommended at all times as the park can be muddy, particularly during rainy or icy weather and changeable seasons.

BBQs are not permitted in the park, as they pose a danger to the wild deer and other wildlife.

We request that all visitors take litter home, where possible, as with increased demand at parks, this will help us keep the parks safe for all wildlife.

As deer may be territorial, all visitors should keep a safe distance from the deer, and keep dogs on leads; maintaining a wide berth from wildlife.

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We appreciate that this will be a difficult time for customers and our teams, and hope that the park & grounds will offer a little respite over the coming weeks. Please click to view our sitemap.

We have a ‘We’re Good to Go’ industry standard mark, awarded by Visit Britain, for following government guidelines in relation to Covid-19, ensuring social distancing can be maintained, cleanliness procedures are in place, and have necessary risk assessments also.

We continue to pay close attention to the latest government guidelines that are summarised through My Nottingham News and will keep you updated via our page here, so please continue to check this page before each visit.

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