Keeping everyone safe

Visit Update

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PAGE REVIEWED: Autumn 2021

To keep visitors updated about available facilities at Wollaton Hall & Deer Park, in line with the latest government guidelines.

Please see information about our facilities available below.

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Our top priority is the Health and Safety of our visitors and staff.

This dedicated page provides information about the facilities and services currently available at Wollaton Hall and Deer Park as well as the safety measures we have in place.

Scroll down to read the latest updates about each part of your visit.

Please remember to check this page for the latest information before each visit.

Hall & Museum

The Hall’s Natural History Museum is open, as part of the Titus: T. rex is King exhibition. Booking in advance is required online, as time slots are limited for safety measures. To book tickets, visit the book tickets page for Titus: T. rex is King.

The Nottingham Industrial Museum is open. Please see the Nottingham Industrial Museum website for opening times.

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Deer Park & Gardens

Wollaton Park, Formal Gardens & play areas are open in line with government guidance.

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Retail shop & café kiosks

Café kiosks (takeaway) & retail shops are open with covid-safety measures in place, including card payment only & outdoor seating only.

External concessions may be available on site at times with risk assessments in place. These are card payment only.

Toilets & car parking

Toilets and baby changing facilities are open at the 508 and the courtyard during limited hours, subject to capacity and maintenance.

Car parking charges by card using the RingGo app (Location code: 18914), by phone on 0115 8714000, or in any shop or café. Contactless payment only. (£5 all day or £3 for 2 hours). No cash payments for car parking. Blue badge holder spaces permitted in all car parks and by the hall (subject to time limit).

Regularly visiting? Did you know we have a Car Park Season Pass available? It’s £75 for Wollaton Hall, or £100 for a combined pass with our sister site Newstead Abbey.

Live in Nottingham? We encourage everyone to walk or cycle to the park rather than by car, where possible, as this not only helps the environment, though keeps roads clear for the emergency services & keyworkers. All ways we can keep each other & the park safe.

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Events & activities

For all available events and activities in line with the government guidelines, please visit out What’s On page.

If you have any concerns about an event or activity you have arranged, please get in touch.

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Covid safety measures

 


We’ve added a number of control measures to protect our visitors and team members:

Visitors should keep in mind the latest government guidelines for their visit.

While inside, such as the Hall & café kiosk, visitors are encouraged to wear face coverings and socially distance for the safety of all visitors, team members & volunteers. Footfall is restricted inside buildings to help accommodate social distancing.

Hand sanitising stations have been installed in the toilets and around the sites at entrance to courtyard, café kiosks, and play areas etc, and we kindly ask that all visitors make use of to clean their hands regularly.

Queuing systems are in place in our toilets and café kiosks to help the flow of visitors. The courtyard capacity is monitored and additional restrictions may be put in for everyone’s safety.

Where appropriate, visitors can use the grass alongside the tarmac path, to enable passing on narrow paths.

Any payments made on site are by card payment only. This includes car parking, café kiosk and external vendors on site.

All team members have received additional training to ensure they work safely, in line with Coronavirus procedures.

Park & wildlife safety measures

Cyclists, runners and active walkers are recommended to use the grass alongside the tarmac path, to ensure easy passing on narrow paths.

Comfortable clothing & footwear is recommended at all times as the park can be muddy, particularly during rainy or icy weather and changeable seasons.

BBQs are not permitted in the park, as they pose a danger to the wild deer and other wildlife.

We request that all visitors take litter home, where possible, as with increased demand at parks, this will help us keep the parks safe for all wildlife.

As deer may be territorial, all visitors should keep a safe distance from the deer, and keep dogs on leads at all times; and maintain a wide berth from wildlife.

Drones are not permitted except by contractors commissioned by Nottingham City Council for a specific purpose, who satisfy stringent CAA criteria, have the correct insurances and operate under controlled conditions.

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We have a ‘We’re Good to Go’ industry standard mark, awarded by Visit Britain, for following government guidelines in relation to Covid-19, ensuring social distancing can be maintained, cleanliness procedures are in place, and have necessary risk assessments also.

We continue to pay attention to the latest government guidelines and will keep you updated via our page.

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